Warranty
The Generator Connection Inc. is an Authorized Warranty Center for the following brands: Kohler,Cummins, Winco, Generac, Briggs and Stratton
*The Warranty on any generator system depends on proper installation and maintenance.
FAQ’S
Is the KOHLER 10-Year Extended Warranty on top of the 5-year warranty (equal to1 5 Yrs)?
NO. When purchasing the 10-year extended warranty, KOHLER is adding 5 more years from the installation date of the unit to equal 10 years of coverage.
Can I do my own maintenance on my Kohler generator?
The annual preventative maintenance must be performed by a KOHLER -authorized service technician. WE (The Generator Connection) does not have to perform the maintenance, but it must be done annually by a KOHLER -authorized service technician, and you must show proof of work, or the warranty may be considered null and void due to customer neglect.
Are KOHLER Warranties Transferrable?
YES. A KOHLER warranty is transferrable to a new owner at the same location or the same owner at a new location if the generator set is installed by a Kohler-authorized dealer or service technician.
What is the difference between a Warranty and a Service Agreement?
Warranty (Kohler, Generac, Winco, Briggs & Stratton, Cummins, etc):
This is the same as a car warranty, it doesn’t cover your routine tune ups, adjustments, periodic service, batteries, engine fluids such as fuel, oil, coolants, etc. All of which are required to keep your generator operating efficiently. Please see the specific warranty coverage that came with the purchase of your generator or the extended warranty paperwork.
Service Agreement (offered by The Generator Connection):
This is in addition to the manufacturer’s warranty OR even if your warranty has expired. The Generator Connection, offers a Service Agreement which locks in your annual preventative maintenance rates for 2 years to service your generator with one of our Certified Service Technicians. A Service Agreement also provides other benefits such as reduced service fees, free 24/7 phone support, reduced trip and labor charges on emergency services and priority proactive scheduling (we will contact you when annual maintenance is due).